Hey Fringe.

At Hey Fringe, we’re committed to creating products you’ll love. If something isn’t right, we’re here to help

1. Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused, in its original packaging, and in the same condition you received it

• Proof of purchase (order number or receipt) is required

2. How to Request a Refund

To start a return, please contact us at: contact@heyfringe.com

Include your order number and reason for the return.
If approved, we’ll provide instructions on how to send your item back.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

• We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

4. Refund Process

• Once your return is received and inspected, we’ll notify you of the outcome.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

5. Non-Refundable Items

• We do not accept returns for change of mind or items showing normal wear and tear.

6. Damaged or Defective Products

If your item arrives damaged or develops a fault, please contact us within 7 days of delivery.

We’ll arrange a replacement or full refund, depending on the situation.