We’re here to help

Whether you have a question, feedback, or need support, our team is ready to assist you.

FAQs

Quick answers to the things you’re wondering—so you can get back to living smarter.

When will the product be available?
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We’re currently in the final stages of development. Join our waitlist to be the first to know when we launch and get early access.

Do you ship to Australia and internationally?
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Yes, we will be shipping across Australia first, with plans to expand internationally shortly after launch.

Can I travel with it?
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Yes, Hey Fringe is compact, cordless, and travel-friendly. It also comes with a heat-resistant pouch, making it easy to carry in your bag.

How do I charge it?
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The brush charges via USB-C, so you can easily charge it using standard cables, power banks, or adapters.

Will it replace my hair dryer or styling tools?
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Hey Fringe is designed for quick touch-ups and fringe styling, not full hair styling. It’s the perfect companion for on-the-go fixes, not a replacement for your full routine.

What if I’m not satisfied with the product?
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We’re committed to creating a product you’ll love. If you’re not satisfied, we’ll offer a simple return process within a set period after delivery (full policy will be available at launch).

How long does the battery last?
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On a full charge, Hey Fringe provides enough power for multiple touch-ups, making it perfect for daily use and travel. It’s also USB-C rechargeable, so you can charge it anywhere.

FAQ